Saint Peter’s University Hospital is a non-profit hospital and depends upon prompt payments by our patients and their health insurance companies. In this way, we can provide the best health care possible.
If you and/or your family have any questions concerning your hospital bill, please contact a billing service representative in our Patient Accounts Department at 732-745-8550. He/she is trained regarding all phases of health insurance and can also assist you with financial arrangements.
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If your health insurance company requires pre-certification, you are responsible to obtain this before admission.
If you have health insurance, please give us your insurance identification cards during admission. Payments from the health insurance company will be made directly to the hospital. Saint Peter’s will bill your health insurance company after we confirm that your policy is active and that benefits can be paid directly to the hospital.
If you do not provide us with accurate, current information, we will be
unable to bill your health insurance company. Therefore, you will be
required to pay, prior to your admission, an estimated amount based on
the scheduled services.
If you have health insurance that does not cover the complete cost of your
care, you will be required to pay the difference prior to admission and before
you receive the scheduled services.
If your health insurance requires co-payments and/or deductibles, you will be
required to pay these amounts prior to admission and before you receive the
If you do not have health insurance, you will be required to pay 50 percent
of the estimated final amount due. A statement showing the remaining
balance due will be mailed to you. If needed, you can make monthly
payments. Please call our Patient Accounts Department at 732-745-8550 about this option.
You are responsible for paying your hospital bill. Please remember that
your hospitalization coverage is a contract between you and your health
Your hospital bill includes fees for the use of the hospital and equipment,
as well as the time of the hospital personnel. Your hospital bill does not
include the fees of your physician(s) such as radiologists, anesthesiologists,
pathologists, cardiologists, psychiatrists and emergency medicine physicians.
You will be billed separately by the physician(s) for these fees.
We will contact your health insurance company, if there is any problem in
processing the claim. However, if we do not receive payment from them
in about 45 days, we will contact you for payment. You may then seek a
refund from your health insurance company.
If you and/or your family have any questions concerning your hospital
bill, please contact a billing service representative in our Patient Accounts
Department at 732-745-8550. He/she can assist you with your health
insurance company and any financial needs.
Payment for your complete hospital stay will be due upon receipt of your bill.
Payment for personal items such as guest meals, the private room charge,
etc. must be paid upon discharge.
If there are financial difficulties that make the deposit or full payment
impossible, please contact our Resource Services Department at 732-745-8600,
extension 5019 as soon as possible. Together, we can develop a payment
schedule or determine if you qualify for New Jersey Medicaid, New Jersey
Charity Care, or Saint Peter’s Compassionate Billing Rate.
Under the State of New Jersey’s Charity Care Program, Saint Peter’s University Hospital provides free care or care for reduced charges to a patient who qualifies, without respect to race, age, religion, national origin, gender or any other grounds unrelated to the patient’s need for service.
To get a list of required documents to complete a Charity Care application, please contact our Resource Services Department at 732-745-8600, extension 5019.
When all of your documents are gathered; Resource Advisors can meet with you in the Admitting area of the Saint Peters University Hospital or the Saint Peters University Hospital Family Care Center at 123 How Lane Monday through Friday, 8:00 a.m.–4:00 p.m. In-person or telephone interpreters are available for anyone speaking a language other than English.
Patients who do not qualify for NJ Charity Care may be entitled for a reduction of their bill thru the Saint Peters University Hospital Compassionate Care Discount.
During your stay at Saint Peter’s, there may be times when your physician
will want to send you to another facility, either for special tests, procedures
and/or evaluations. This will require transportation by an ambulance.
The fee for this round-trip transportation will be included in your hospital
bill only if you are a Medicare or Medicaid recipient. If you are not covered
under Medicare or Medicaid, the ambulance fee will be billed separately to
you or your health insurance company.
If you are discharged and use the ambulance for transportation to your
home or to another hospital, this one-way transportation will be billed
directly by the ambulance company to your health insurance company. You
will be responsible for any fees that they do not cover.
Saint Peter’s University Hospital is required to comply with state and federal
laws, which state that hospital admissions are subject to review by the
Quality Improvement Organization. This program represents the efforts
of local physicians working together to ensure that your admission and
continued stay in the hospital are medically necessary and that the quality of
services provided to you meet professionally recognized standards of care.
Your health insurance company may also review the medical necessity for
your hospitalization and authorize benefits based on your coverage.
If it is determined that your condition does not require inpatient acute
hospital care, you may receive a written notice. If this occurs, your health
insurance company will discontinue payment for hospital services on the
effective date stated in the notice. Any hospital stay beyond the notification
letter will not be covered by health insurance, and you will be financially
responsible for any additional time in the hospital. Be assured that a decision
regarding termination of benefits will be made only after a conference
between your doctor and a physician advisor.
Early planning for discharge is beneficial for you and your family. It can help
prevent a denial of health insurance coverage. Saint Peter’s Care Coordination
staff, working with you, your family and your physician, can assist by
arranging a plan of care to meet your needs after you leave the hospital.
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Saint Peter's University Hospital254 Easton Avenue
New Brunswick, NJ 08901(732) 745-8600
123 How Lane
New Brunswick, NJ 08901
(732) 745-8600 x5019
(732) 745-8600 x7801
(732) 745-8600 x8511
Hospital Main Number
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© 2013 Saint Peter’s Healthcare System254 Easton Avenue, New Brunswick, NJ 08901