As someone admitted to a hospital licensed by the State of New Jersey Department of Health and Senior Services, you shall have the following rights during your stay. A copy of these rights is also posted in patient rooms. Medical Care
You have the right to present questions or grievances to a designated hospital staff member and to receive a response in a reasonable period of time.
If you have concerns about your care or safety or have a complaint about any possible violation of your rights, please speak with the nurse manager.
Saint Peter’s provides you with the following addresses and telephone numbers of government agencies that handle questions and complaints.
New Jersey Department of Health and Senior Services
P.O. Box 360
Trenton, NJ 08625-03606
Complaint Hotline: 800 792 9770
The Joint Commission
Office of Quality Monitoring
One Renaissance Blvd.
Oakbrook Terrace, IL 60181
Complaints: 800 994 6610 or email@example.com For Pain Management
It is part of our mission to help you manage any pain you are feeling, prevent pain whenever we can and help you feel as comfortable as possible.
Pain is managed best by a team of your doctor(s), nurses, therapists, family and you.
It is important to understand that each person experiences and handles pain differently, whether it is chronic pain and/ or acute pain.
We can choose different ways to help us determine and measure your pain along with different methods to relieve it—methods that are most effective for you.
We will do our best as a team to relieve your pain and keep you comfortable. Ethics Hotline
If you have an ethical question or concern about the care of a patient in the hospital, you may contact the Ethics Hotline by calling 732-745-8600, extension 6799. A member of the Ethics Committee will respond to your call. Your Right to a Chaperone
You have the right to have a chaperone present during a breast, pelvic, genitalia or rectal examination.
You have the right to decline care if your physician or healthcare provider is not able to provide you with an acceptable chaperone.
If you refuse the chaperone provided to you, your physician or other healthcare provider is not obligated to provide you with further care.
If your physician or healthcare provider wishes to have a chaperone present and you refuse, they are not obligated to provide you with further care.
In these circumstances, your physician or healthcare provider will discuss with you the risks associated with not receiving further care.
Help for Victims and Survivors of Family Violence
Saint Peter’s University Hospital supports the right of all persons to live a life without fear or violence in their home. Family violence includes victims of child abuse, domestic violence and elder abuse.
If you have a need of resources or information, you can ask your nurse and/or ask to talk with a social worker.
Resources that you can contact at any time include:
Child Abuse Hotline: 877-NJ ABUSE
Domestic Violence Hotline: 800-572-SAFE
Elder/Disabled Individuals Abuse:
Adult Protective Services 732-745-3635For More Information
This list of patient rights is a condensed summary of the current New Jersey law and regulations governing the rights of hospital patients. For more complete information, consult New Jersey Department of Health and Senior Services.
As a patient at Saint Peter’s University Hospital, we need your participation regarding the following responsibilities:
Clean your hands.
Make sure your healthcare providers clean their hands and, if necessary, wear gloves.
You may request a copy of your medical records.
From the time we are very young, we learn about the value of teamwork. At Saint Peter’s, we believe health care is “at its best” when our physicians, nurses and staff work closely with you and your family to make your health care both safe and effective. Following are specific ways you can partner with us to have the best possible healthcare experience. For more details, please review the brochure, PARTNERS: Keeping Health Care Safe and Effective. A copy is included in your yellow folder.
Saint Peter's University Hospital254 Easton Avenue
New Brunswick, NJ 08901(732) 745-8600
© 2013 Saint Peter’s Healthcare System254 Easton Avenue, New Brunswick, NJ 08901